Systems/Network Administrator/Engineer

SUMMARY:

SEIU Local 1 has been on the cutting edge of building the power of low wage workers in service industries and fighting for economic, racial, immigrant and environmental justice. SEIU Local 1 is currently recruiting in the Chicago area in its search for a Systems/Network Administrator/Engineer. The individual hired into this role should have 3+ years of experience in a similar position. This is a newly created position due to company and team growth. This individual will be a “jack of all trades” when it comes to networks and systems - this position requires seasoned knowledge & experience over a wide array of skills and a “roll-up-your-sleeves and get it done or learn it and get it done” attitude. This is an excellent opportunity for the one who does not want to be too siloed! The culture with Local 1 is one where we value and respect our employees, believe in work life balance, and have fun doing it all.

PRIMARY RESPONSIBILITIES:

        ·   Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades

• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
• Analyzing and making recommendations for hardware and software standardization
• Creating user accounts and managing access control based on company policies
• Evaluating current computer hardware to make recommendations to leadership about upgrades and installations for the company
• Maintaining, repairing, upgrading, and installing hardware
• Training employees to use new hardware
• Monitoring hardware for performance and security and assisting users with issues
• Taking initial telephone or email inquiries and troubleshooting and managing relatively simple to very complex hardware, software, or network problems
• Logging call activity
• Researching and resolving the most difficult and complex problems that other people have been unable to resolve
• Analyzing and identifying trends in issue reporting and devising preventive solutions
• Mentoring other personnel on hardware and software problem analysis and resolution
• Coordinating and implementing network software and hardware maintenance, troubleshooting and upgrades
• Administering the operation of services related to all local area and wide area networks, following company policies and procedures
• Administering control measures for LAN/WAN security, including antivirus and spam issues
• Analyzing and fixing LAN/WAN performance and connectivity and related network issues
• Assessing business and applications requirements for networks
• Planning, designing, and upgrading network installation projects
• Working closely with the engineering team to define deployment architectures that meet performance and availability targets
• Identifying and resolving networking issues with root cause analysis
• Scheduling systems backups
• Ensuring optimal system performance by performing backups and file maintenance activities
• Troubleshooting computer hardware and software problems and making repairs
• Maintaining logs and systems records according to best practices

Requirements:

• Windows Server Administration
• Active Directory, DHCP, DNS, RDP, LDAP, etc.
• Virtual Infrastructure (Citrix, VMWare)
• Network Skills – routing/switching/firewall management/VPNs/WAN/VLAN, etc.
• G-Suite & Microsoft Office
• Active Directory, Exchange, Azure AD, Azure
• VoIP knowledge
• Antivirus/Security
• Backups/Disaster Recovery/Business Continuity
• Network/Server Monitoring and alert management (24/7)
• Strong documentation skills
• Bonus experience: Cloud SaaS and MS-SQL experience

SALARY & BENEFITS

• Salary is competitive and negotiable.
• Full benefits package including employer-paid health insurance, dental, vision & prescription insurance.
• Additional benefits include a traditional defined benefit pension plan, paid vacation, sick & personal time, as well as tuition reimbursement and other benefits.