Dues Processor
Service Employees International Union, Local 1
Chicago, IL

SEIU Local 1 has been on the cutting edge of building the power of low-wage workers in service industries and fighting for economic, racial, immigrant and environmental justice. We are now hiring a Dues Processor to work in our Chicago office. 

Duties and Responsibilities

• Enter and post member dues receipts by deposit;
• Maintain and update membership, employer and job site records in database;
• Resolve member and employer inquiries regarding dues payments;
• Process dues which includes billing/assessments on a monthly/quarterly basis;
• Perform research in file room and produce monthly/quarterly bills, where required;
• Suggest work flow improvements to streamline dues processing;
• Establish beneficial relationships with employers that will be productive when problems arise;
• Enter and attach Authorization and COPE cards. Send these to employers for processing;
• Track missing employer dues and COPE payments and contact employers for missing funds;
• Process walk-in dues payments from members at reception window;
• Work with Dues Supervisor on special reports for Organizers; and,
• Other duties as assigned.

Job Qualifications

• Strong computer skills (Microsoft Office, particularly Excel) and the ability to learn new computer programs;
• Strong organizational skills with an attention to detail;
• Excellent problem-solving skills;
• Good interpersonal skills including the ability to interface effectively with union members, staff, senior management and outside clients/vendors/employers;
• Effective written and verbal communication skills;
• Ability to work under pressure; and,
• Ability to multi-task and prioritize work to meet deadlines.

Salary and Benefits

• Salary is competitive.
• Full benefits package including health insurance, a pension plan and paid vacation.