JOB ANNOUNCEMENT
Dues Processor
Service Employees International Union, Local 1
Chicago, IL

The Service Employees International Union is the nation’s fastest growing labor organization with more than 2 million members. SEIU is committed to building the power of low-wage workers and engaging in larger social issues such as health care, racial justice, and immigration reform.

Duties and Responsibilities:

• Enter and post member dues receipts by deposit;
• Maintain and update membership, employer and job site records in database;
• Resolve member and employer inquiries regarding dues payments;
• Process dues which includes billing/assessments on a monthly/quarterly basis;
• Perform research in file room and produce monthly/quarterly bills, where required;
• Suggest work flow improvements to streamline dues processing;
• Establish beneficial relationships with employers that will be productive when problems arise;
• Enter and attach Authorization and COPE cards.  Send these to employers for processing;
• Track missing employer dues and COPE payments and contact employers for missing funds;
• Process walk-in dues payments from members at reception window;
• Work with Dues Supervisor on special reports for Organizers; and,
• Other duties as assigned.

Job Qualifications:

• Strong computer skills (Microsoft Office, particularly Excel) and the ability to learn new computer programs;
• Strong organizational skills with an attention to detail;
• Excellent problem-solving skills;
• Good interpersonal skills including the ability to interface effectively with union members, staff, senior management and outside clients/vendors/employers;
• Effective written and verbal communication skills;
• Ability to work under pressure; and,
• Ability to multi-task and prioritize work to meet deadlines.

Salary and Benefits:

• Salary is competitive.
• Full benefits package including health insurance, a pension plan and paid vacation.

SEIU is an equal opportunity employer. Women and people of color are encouraged to apply.